PREREQUISITES: Intro to Computers (CIS 100), IC3 Certification, Computer and Technology Applications

Introduces basic computer hardware and operating systems, covering installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, diagnosing and preventive maintenance in the context of the field service or enterprise environment, with additional elements of soft skills and security. This course is appropriate for those who work, or plan to work, as computer technicians in a mobile or corporate environment. Course objectives map closely to the CompTIA A+ Essentials National Examination that validates the basic skills needed by any entry-level computer service technician as well as the CompTIA A+ 220-602 National Examination.